Evaluations and Repairs are handled in the order in which they are received. Turnaround times vary greatly and can change from one day to the next. Unfortunately, we currently have a waiting list for repairs approx. 4 months out. Please contact us to be added to our repair wait list and we will contact you when you may bring your equipment in for repair. If you have a repair which is time sensitive, please contact us to find out if we can accommodate rush service.
Fee is non refundable and due prior to the initiation of service. It includes diagnostic evaluation, research with manufacturers, schematic acquisition and parts research. Turnaround times for evaluation are the same as those stated above. If you would like an estimate on your repair prior to repair taking place you must make that request when dropping off or shipping your gear.
The labor rate is in addition to the Bench Fee. It is charged in 15 min increments.
On site consultation for new sound systems, modification to existing sound systems, acoustical treatments & sound abatement, recording studio design/installation and in studio wiring consultation.
This rate is charged in 15 min increments. Custom cable builds, wiring modifications or repairs on existing cables. Note: Bench fee is not required for In Shop Wiring.
This rate is charged in 15 min increments.
This rate is charged in 15 min increments.
Applies when travelling to customer sites located more than 20 miles outside of the city of Broomfield
While everyone wants their gear repaired sooner rather than later we realize there are circumstances where you need expedited repairs. Rush services mean we will repair your gear within 48 business hours providing parts are available and customer is willing to pay for expedited shipping costs. We will try to accommodate rush repairs whenever possible please contact us prior to bringing in gear for rush service to verify we can accommodate your request.
If you need an expedited diagnostic evaluation you will be charged the expedited Bench Fee rate regardless of whether you decide to proceed with your repair in an expedited fashion or under regular repair turnaround times.
The rate is charged in 15 min. increments.